Privacy Policy

We collect personal information that you provide directly to us, including your name, email address, shipping address, phone number, and payment information when you place an order or subscribe to our communications.

We also collect information automatically when you visit our site, including your IP address, browser type, device information, pages visited, and referring URLs. This is collected through cookies and similar technologies.

We use your personal information to process and fulfil orders, communicate with you about your purchases, send shipping and delivery updates, and provide customer support.

With your consent, we may also use your email address to send marketing communications, including product launches, promotions, and editorial content. You can unsubscribe at any time.

We use analytics data to understand how our website is used, improve our products and services, and personalise your experience.

We share your information with trusted third-party service providers who assist us in operating our business. These include Stripe (payment processing), Resend (email delivery), Supabase (data storage), Vercel (website hosting), Google Analytics, Meta, and TikTok (analytics and advertising).

These providers are contractually obligated to protect your information and may only use it to provide services to us. We do not sell your personal information to third parties.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Payment information is processed securely by Stripe and is never stored on our servers. All data transmission is encrypted using TLS/SSL technology.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Order records are retained for a minimum of 7 years for tax and legal compliance. Marketing preferences are retained until you unsubscribe or request deletion.

Under the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information held by us. You may also request that we stop processing your information for marketing purposes.

To exercise any of these rights, please contact us at hello@solaraactivewear.com. We will respond to your request within 30 days.

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. For full details on the cookies we use and how to manage them, please refer to our Cookie Policy.

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.